FAQ's

You can file a cashless claim if you get treatment at a network hospital. You should file a reimbursement claim if you receive treatment at a non-network hospital or if your cashless claim request is denied.

The process for filing a claim will vary depending on your insurance company and whether you are filing a cashless or reimbursement claim. It is generally recommended to contact your insurance company as soon as possible after receiving medical treatment to initiate the claim process.

You will typically need to submit a completed claim form, along with copies of your hospital bills, discharge summary, doctor's prescriptions, and medical reports.

The processing time for reimbursement claims can vary depending on your insurance company. However, it typically takes 10-30 days after your insurer receives all the necessary documentation in non-cashless cases and 10-12 hours in cashless cases.

If your claim is denied, you will receive a notification from your insurance company explaining the reason for the denial. You have the right to appeal the decision if you believe it is incorrect.

Yes, all health insurance policies have exclusions and limitations on coverage. It is important to carefully review your policy documents to understand what is and is not covered.

While Malti Chauhan cannot directly handle your insurance claims, she can provide guidance and answer your questions about the process. She may also be able to recommend resources to help you navigate the claim process.